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TERMS OF SERVICE

 

Welcome to the website of Positivity in Menopause Ltd, a company registered in England and Wales. By accessing or using our website, products, services, or content, you agree to comply with the following Terms and Conditions. Please read them carefully before using our site or making a purchase.

  1. About Us

Positivity in Menopause Ltd is a company based in London, England.
Company Registration Number: 
Registered Office: 
Email Contact: wendy@positivityinmenopause.com

  1. Scope of Services and Products

We offer a range of goods and services including:

  • Digital Products (e.g., eBooks, audio files, printable guides)
  • Physical Goods (e.g., wellness journals, books, merchandise)
  • Online Courses and Workshops (self-paced or live)
  • One-to-One and Group Coaching (via Zoom or other platforms)
  • Membership Programs (access to exclusive content, community, and resources)
  • Email Subscriptions (including newsletters and promotional content)
  • Affiliate Products and Links (products and services promoted through affiliate partnerships)
  1. Use of This Website

By using this website, you confirm that you are at least 18 years of age. You agree to use the site and services only for lawful purposes and not to misuse, copy, or attempt to reverse engineer any part of our website or offerings.

  1. Orders and Payments
  • All prices are listed in GBP (£) and include VAT where applicable.
  • Orders must be paid in full at the time of purchase through secure payment processors (e.g., Stripe, PayPal).
  • Subscriptions (e.g., memberships) will automatically renew unless cancelled in advance through your account or by emailing us.
  1. Delivery of Products
  • Digital Products: Delivered instantly or within 24 hours by email or via direct download.
  • Physical Goods: Shipped within 3–5 working days unless otherwise noted.
  • We are not liable for delivery delays outside our control, including postal service disruptions.
  1. Coaching and Membership Services
  • Coaching services are non-refundable once the service has begun, unless otherwise stated.
  • Any cancellations or rescheduling of sessions must be made at least 24 hours in advance.
  • Membership content is for personal use only and may not be shared or redistributed.
  • We reserve the right to cancel or suspend access to coaching or membership for breach of terms, harassment, or inappropriate conduct.
  1. Affiliate Disclosure

We may promote products and services from third-party providers through affiliate links. This means we may earn a commission if you click a link and make a purchase. However, we only recommend products we believe are of value.
You accept that any transactions with third parties are solely between you and the third party, and we are not liable for any issues arising from those purchases.

  1. Refunds and Cancellations
  • Digital Products: Non-refundable unless defective or not as described.
  • Physical Goods: Returnable within 14 days of receipt if unused and in original packaging.
  • Courses and Memberships: Refund policies are detailed on each individual product or service page.
  • Coaching Packages: Refunds may be considered if no sessions have taken place; otherwise, partial refunds may be granted at our discretion.
  1. Email Subscriptions

By subscribing to our newsletter or signing up for freebies, you consent to receive emails from us. You may unsubscribe at any time using the link provided in each email. We do not share your information with third parties without your consent, except as required by law.

  1. Intellectual Property

All content on this site – including text, images, graphics, audio, and downloadable materials – is the property of Positivity in Menopause Ltd and is protected by copyright and intellectual property laws.
You may not copy, share, resell, or use our content for commercial purposes without express written permission.

  1. Disclaimer

Our content and services are designed to support and educate, not to replace professional medical advice. You should always consult with your doctor or healthcare provider before making changes to your health, lifestyle, or medication.

  1. Limitation of Liability

To the maximum extent permitted by law, we will not be held responsible for any loss or damage, direct or indirect, resulting from your use of our website, products, or services. Our liability is limited to the amount paid by you for the specific product or service.

  1. Privacy and Data Protection

We are committed to protecting your data in line with the UK GDPR and Data Protection Act 2018. For full details, please refer to our Privacy Policy.

  1. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England.

  1. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will take effect from the date of posting on our website. Continued use of the site implies acceptance of the updated terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact:

Email: wendy@positivityinmenopause.com

 

Last Updated: 04 May 2025.